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I just wanted to say thanks for the quick help on resolving the unplanned trip of our TG5 turbine generator at our West Monroe mill last month. You really helped minimize the downtime and cost to the mill by taking the time to answer some technical questions and assist our onsite technicians with their troubleshooting. Even though it only took a few minutes to answer the questions, It’s the quick responses to unplanned events that make a difference.

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